Support

Last updated: July 23, 2026

Contact

Email support@itzol.app. Tell us what happened and what you expected to happen — a screenshot helps. We read everything.

Frequently asked questions

How do reminders work?

Reminders — payment-due alerts, planned purchases — are local notifications scheduled on your device. There’s no server involved, so they fire even when you’re offline. You control them in the app’s settings and can turn them off at any time in your phone’s system settings.

How do I back up my cards or move to a new phone?

Export is built in: the app produces a single JSON file containing everything — cards, reward rules, billing-cycle dates, and your plan. Save it anywhere you like (iCloud Drive, Files, AirDrop). On the new device, import that file and you’re exactly where you left off.

How do I restore purchases?

Purchases are tied to your App Store or Google Play account. On a new or reinstalled device, make sure you’re signed in with the same store account, then use Restore Purchases in the app’s settings. If that doesn’t unlock Pro, email us and we’ll sort it out.

What data does Itzol store?

Only what you type in — card nicknames, reward rules, billing-cycle dates, plan entries — kept in a database on your device. Nothing is sent to us; there’s no account and no cloud copy. The full story is in the Privacy Policy.

Why doesn’t Itzol link my bank?

On purpose. Bank-linked card apps ask for your credentials and watch your transactions. Itzol works from the reward rules you enter — which keeps your wallet private, and means the app works fully offline.

Which platforms are supported?

iOS and Android.

Still stuck? Email support@itzol.app and a human will reply. You might also find answers in the Terms of Use.